Terms & Conditions

Heliodyne Inc. Terms & Conditions

Effective Date: February 28, 2025

These Terms and Conditions (“Terms”) govern your use of Heliodyne Inc.’s services, including our website, mobile services, SMS communications, and related offerings. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

1. SMS/Text Messaging Terms

1.1 Program Description

Heliodyne offers SMS/text message alerts to customers and contractors who opt in to receive updates regarding:

These messages are transactional and/or service-related in nature and are not sent without prior consent.

1.2 Consent to Receive Messages

By submitting your phone number through our website or providing it via any other Heliodyne communication channel, you consent to receive recurring SMS messages from us for the purposes listed above.

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier plan.
Consent is not a condition of any purchase.

1.3 Opt-Out Instructions

You may cancel your SMS subscription at any time by replying STOP to any message you receive. You will receive a final confirmation message stating that you have unsubscribed.

Alternatively, you may contact us at sales@heliodyne.com or call 510-237-9614 to request removal.

Message frequency may vary. Standard message and data rates may apply based on your mobile carrier plan.

1.4 HELP Instructions

If you need assistance with the SMS program, reply HELP to any message. You will receive a message with contact information for support.

You can also get support at:
https://heliodyne.com/contact-us
📞 Phone: 510-237-9614

1.5 Data Use & Privacy

We will only use your mobile number for SMS communication related to our services.
We do not share SMS opt-in information or mobile numbers with third parties or affiliates.

For details on how we collect, use, and protect your information, refer to our Privacy Policy.

2. General Terms of Use

2.1 Intellectual Property

All content on our website and services—including text, logos, images, and designs—is the property of Heliodyne Inc. and protected by applicable intellectual property laws.

2.2 Service Modifications

We reserve the right to modify, suspend, or discontinue our services (or any part thereof) at any time without notice.

2.3 Limitation of Liability

Heliodyne is not liable for any indirect, incidental, or consequential damages resulting from your use of our services or reliance on our communications, including SMS.

2.4 User Responsibilities

You agree not to misuse our services, transmit harmful content, or violate any applicable laws or third-party rights.

3. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising shall be resolved in the state or federal courts located in Contra Costa County, California.

4. Contact Information

If you have questions about these Terms or your rights, please contact us:

📧 Email: sales@heliodyne.com
📞 Phone: 510‑237‑9614
📍 Address: 4910 Seaport Avenue, Richmond, CA 94804
🌐 https://heliodyne.com